| ADDITIONAL INFORMATION |
| Terms and Conditions |
| Network Uptime |
| We guarantee our network will be
available 99.86% of the time in a given month, excluding
scheduled maintenance. Customers are entitled to a refund
equal to 5% of the monthly fee per 30 minutes of downtime, not
to exceed their total monthly hosting cost. Network uptime
includes functioning of all network infrastructure including
routers, switches and cabling. Network downtime exists when a
particular customer is unable to transmit and receive data and
records such failure in the AccuFind Support System. Network
downtime is measured from the time the trouble ticket is
opened to the time the server is once again able to transmit
and receive data.
|
Service conditions (Rack mount)
Equipment must fit in a 19W standard telco
rack and be no deeper than 24 inches
Equipment must include mounting rails that will extend to 24.5 inches
Equipment must have a standard AC power connector
Equipment must not exceed the following environmental requirements:
- Weight: 50 lbs
- Maximum Power Consumption: 220 Watts
- Operating Air Temp: 41 F - 104 F max (5 C - 40 C)
- Cooling Requirements: 525 BTU/hr.
- Operating Relative Humidity: 10% - 85%, noncondensing @ 95 F (35 C)
|
| Bandwidth |
| Higher levels of data transfer limits are
available in 10GB increments for $70 per month. Bandwidth is
only sold in 10GB increments or higher and is not prorated in
any manner. |
| Payment Terms |
| All prices are based on monthly billing
(annual discounts apply). We accept checks, money orders and
all major credit cards. |
| Restrictions |
| AccuFind does not allow e-mail spamming on any of its servers. Review our Acceptable Use Policy
for a complete rundown of what is and is not permitted. |